My original order was NOT at a satisfactory level. The vortex dome has scratches all over it. I reached out to Grand-Illusions & notified them on how dissatisfied I was with their products. I was very pleased on how the handled the situation. They immediately apologized and resent me another vortex dome FREE of charge. My new one came and it was crisp as new and looked amazing. What a beautiful item. I love it. Grand-Illusions knows the meaning of great customer service. Thanks grand-illusions.
Best desktop toy ever. The effects once itís rests are awesome so itís great to spin it up throughout the day.
At the first day the Vortex dom works beautiful and it was amazing to see, how build spirals like glaxies and so on.
But at the sixth day there was a lot of Airbubbles in the Middle of the dom and im afraid, they will be more and more. I had handle the dom very carefull.
I am very sad because it was not cheap.
Very well made great fun will be buying another for a present.
Certainly a high quality product. Does what it is supposed to do. I didn't check the item's dimension when I was ordering, and it turned out bigger than what I was expecting- which is good!
Love this dome. We've been playing with it every day since it has arrived. It's very well made and simply mesmerizing. Even our child loves it and plays with it under our supervision.
The dome arrived perfect and worked like it should. Just a few days later the color started to fade away. A couple of months have passed, and the vortex is barely visible and it last just for a few seconds.
I am sorry to hear this. We have sold several hundred Vortex Domes, and this is the only time I heard of this problem. I asked the man who makes them for us to contact you. Did you sort anything out? I have a couple of Vortex Domes in the office here, and I have had them for months, and the colour has not faded.