||When we send goods to countries within the EU, there is no duty to pay. However we do have to charge UK VAT, which is 20%.
When we send goods to destinations outside the EU, for example USA, Norway and Switzerland, then we do not have to charge you the UK VAT of 20%. However it is up to the customs in the destination country to decide if they are going to levy duty and/or VAT/tax charges on the consignment. This is beyond our control.