It played well for half a day before the highest note began going flat, before failing to register anymore. The piece that plays the highest note bent out of range after a few playthroughs of the songs I had planned in advance and punched out the same day. I'm unsure if music boxes are normally this fragile, or if I received a defective product. Customer service never got back to me. It played beautifully for the few hours it was accurate, but I'm bummed to say the least.
Nikita C. 4/20/2021 at 02h44
A replacement is on the way.
grand-illusions.com 4/21/2021 at 22h58
The strip that came with it didn't seem to work and tried repunching the holes but still not quite right. Don't have time to make my own strip but it still is a very neat item.
Karen Crosby. 9/27/2017 at 11h33 Review collected by Feefo
